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Generative Chatbots

Give your customers unlimited access to your service, 24/7

Elevate Customer Connections, Anytime, Anywhere, Every Day

Experience unparalleled customer engagement with our Generative Chatbots, designed to seamlessly serve or initiate contact with your customers across all text channels, around the clock, 365 days a year. These advanced chatbots ensure a continuous and responsive presence, delivering timely assistance, information, and support whenever your customers need it. With the capability to operate tirelessly and efficiently on various communication platforms, our Generative Chatbots redefine customer interactions, offering a personalized and accessible experience at any given moment.

Benefits

Explore the power of seamless, personalized conversations and round-the-clock support with our Generative AI Chatbots, enhancing customer engagement, reducing response times, and revolutionizing your customer service experience.

Natural Conversations

Our chatbots engage in conversations with a natural, fluent, and cognitive flow, on text channels like web chat, Facebook Messenger and WhatsApp.

Expand your outreach to a broader audience

Initiate numerous simultaneous outbound contacts as needed, enabling rapid processing of your customer database, particularly beneficial in areas such as sales and debt collections.

24/7 Customer Service

Provide instantaneous responses to customer requests across all digital channels, ensuring zero wait time, 24/7, every day throughout the year.

Automated negotiations without the need for human involvement

Our Generative Chatbots possess the ability to comprehend objections related to sales, debt payments, and customer retention. They can dynamically present viable alternatives and engage in optimal negotiations to address customer concerns effectively.

Conversational customer service

Upgrade your interaction experience by substituting traditional transactional text menus with a fully conversational approach, eliminating the necessity to navigate intricate menus and select multiple options.

Fully integrated

Integrate our Chatbots seamlessly with your CRM or other applications using APIs, facilitating real-time information gathering, conveyance, and documentation. Additionally, our Chatbots have the capability to transfer the interaction to a human agent or specialist at any point in the conversation.

Popular Use Cases

Conversational Customer Service

From customer service to help desk support, we stand ready to assist your customers with a welcoming: ‘How may I help you today?’

Marketing, Pre-Sales and Sales

Expand your outreach to a broader audience of potential commercial prospects with the assistance of our Generative Chatbots. These advanced bots not only reach out to a wider market but also possess the capability to comprehend purchasing objections. They dynamically propose viable alternatives, transforming potential obstacles into opportunities and fostering meaningful interactions in the sales process.

Validations

Ensure the punctuality of deliveries, technicians, and verify customer transactions seamlessly with the help of our Chatbots. From confirming timely deliveries to technician arrivals and scrutinizing potentially suspicious transactions, our Chatbots excel in validating various aspects to provide you with comprehensive and real-time insights into your operations.

Appointment Scheduling

Whether scheduling medical appointments, arranging technical home visits, or coordinating any other type of appointment, our Chatbots excel at managing, confirming, and facilitating reschedules to streamline the entire appointment process.

Debt Collections

Supercharge your collections process by rapidly connecting with a broader customer base through our Generative Chatbots. These advanced bots facilitate swift negotiations, securing viable deals without the need for human intervention, thereby accelerating the entire collections cycle.

Order Taking

Revolutionize your order-taking procedures by implementing our conversational Chatbots. These highly adaptable bots can simultaneously engage in numerous conversations, providing a seamless and efficient ordering experience. Integrated with your CRM and ERP systems, they automate the entire process, ensuring accuracy and speed in handling customer orders.

Let’s talk about your Automation needs?